We use cookies to ensure that we provide you with the best possible experience on our website. More information on the cookies we set can be found in our privacy notice.
We would like to take this opportunity to wish all our residents a very happy festive break. Please note that our Service Centre will close at 4pm on Tuesday 24th December. If you have emergency after this time, please call 020 7613 8080 and you will be given options to contact contractors who can deal with your repair.

Christmas and New Year closure times

16th Dec 2019

Our offices will close at 2pm on Tuesday, 24th December and reopen on Thursday, 2nd January. During this time our contractors will only provide emergency repairs. Emergencies include total electricity loss and major leaks. In these instances our contractors will make safe and may be able to do a full repair provided extensive works are not needed. If additional works need to be approved unfortunately we cannot do this until we reopen on 2nd January.

If you have an emergency repair please phone 020 7613 8080, where a recorded message will direct you to the contractor providing emergency cover.

Please note that we will not be able to reply to any text messages or emails over the closure period.

Our social media will also not be monitored.