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We would like to take this opportunity to wish all our residents a very happy festive break. Please note that our Service Centre will close at 4pm on Tuesday 24th December. If you have emergency after this time, please call 020 7613 8080 and you will be given options to contact contractors who can deal with your repair.

Easter closure times

26th Mar 2021

Our offices, including our Service Centre, will close at 5pm on Thursday, 1st April and reopen on Tuesday, 6th April. During this time our contractors will only provide emergency repairs. Emergencies include total electricity loss. In these instances our contractors will make safe and may be able to do a full repair provided extensive works are not needed. If additional works need to be approved unfortunately we cannot do this until we reopen.

If you have an emergency repair please phone 020 7613 8080, where a recorded message will direct you to the contractor providing emergency cover.

Please note that we will not be able to reply to any text messages or emails over the closure period.

Our social media will also not be monitored.