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Newlon Housing Trust
We would like to take this opportunity to wish all our residents a very happy festive break. Please note that our Service Centre will close at 4pm on Tuesday 24th December. If you have emergency after this time, please call 020 7613 8080 and you will be given options to contact contractors who can deal with your repair.

An information session for Tower Hamlets housing association residents, Shared Owners and leaseholders run by the Housing Ombudsman.

4th Oct 2023

Tower Hamlet residents who are social renters, Shared Owners or leaseholders are invited to join an information event called ‘Ask the Housing Ombudsman’. It will take place at the Town Hall on Monday 23rd October from 2:00 p.m. – 3:00 p.m.

Richard Blakeway, from the Housing Ombudsman for England, will be speaking at the event and will provide information on the role of the Housing Ombudsman service and the process you should follow to get complaints about your landlord dealt with effectively.

You will also have the chance to ask the Housing Ombudsman general questions about the service that they provide and how they can help you if you are unhappy about the way your social housing landlord has dealt with your complaint, or where your social housing landlord has not followed their complaints procedure.

Light refreshments will be provided for in-person attendees.

You can attend this event for free in-person or online but you must be registered to attend.

To register for this event please follow the link to the ‘Ask the Housing Ombudsman’ event.