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Newlon Housing Trust
We would like to take this opportunity to wish all our residents a very happy festive break. Please note that our Service Centre will close at 4pm on Tuesday 24th December. If you have emergency after this time, please call 020 7613 8080 and you will be given options to contact contractors who can deal with your repair.

Monthly Archives: June 2024

  • Compliance with the Housing Ombudsman’s Complaint Handling Code

    26th Jun 2024 | News

    What is the Housing Ombudsman’s Complaint Handling Code? The Housing Ombudsman’s Complaint Handling Code sets out the statutory requirements for landlords to effectively and fairly respond to complaints. One of the main aims of the Code is to enable a positive complaints culture across the social housing sector. For residents, the Code is a guide […]