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The Service Centre will be closed on Wednesday 27th November from 9:30am - 2:00pm for training. Please only call if you have an emergency and follow the instructions in the recorded message.

Christmas and New Year closure times

27th Nov 2020

Our offices, including our Service Centre, will close at 5pm on Thursday, 24th December and reopen on Monday, 4th January. During this time our contractors will only provide emergency repairs. Emergencies include total electricity loss. In these instances our contractors will make safe and may be able to do a full repair provided extensive works are not needed. If additional works need to be approved unfortunately we cannot do this until we reopen.

If you have an emergency repair please phone 020 7613 8080, where a recorded message will direct you to the contractor providing emergency cover.

Please note that we will not be able to reply to any text messages or emails over the closure period.

Our social media will also not be monitored.