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The Service Centre will only be able to provide a limited service today (Thursday 26th September) between the hours of 3.00pm - 5.00pm. Please check out our 'contact us' page for alternative ways to get in touch.
  • Business Improvement and Compliance Officer

    …interchange at Tottenham Hale. Closing date: Friday, 30th April Assessments: Between Tuesday, 11th May – Friday, 14th May (Virtual) Interviews: Monday, 24th May & Tuesday, 25th May (Virtual) No agencies please. Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. We are committed to learning and development for our staff. Download job pack Apply now…

  • My Newlon is live

    24th Sep 2020

    Our online self-service portal, My Newlon, is live. My Newlon allows you to report issues, pay rent and download statements at a time that is convenient for you. If you live on an estate or in one of our larger blocks, you’ll also be able to find information about your building, including recent estate inspections. Our aim is to constantly…

  • Safety in your home

    tests can be inaccurate if taken more than four hours after exposure has ended. So the faster you act, the better. Water safety We carry out a risk assessment on all properties with a communal water supply every two years. If there is any risk to your safety then we will take any action needed. Most of our properties, particularly…

  • Find support in your borough

    …https://www.towerhamlets.gov.uk/lgnl/advice_and_benefits/money_matters/debt_and_money_advice.aspx 0808 808 4000 Tower Hamlets/Community Advice Network Benefits Advice. https://thcan.org.uk/benefits-advice/ 020 7987 9379 Citizens Advice Citizens Advice – East End. https://eastendcab.org.uk/tower-hamlets/ 020 3855 4472 LB Waltham Forest Local Welfare Assistance – Household Support Fund (LWA) https://www.walthamforest.gov.uk/benefits-and-money-advice/help-and-advice/local-welfare-assistance-household-support-fund-lwa 020 8496 3000 Funds and grants Money matters. https://www.walthamforest.gov.uk/schools-education-and-learning/special-educational-needs-and-disability-send/money-matters/funds 020 8496 3000 Grants Community ward funding/Education trust funds. https://www.walthamforest.gov.uk/neighbourhoods/grants 020 8496 3000  …

  • Information for leaseholders

    …either both the balustrades and decking are constructed with combustible materials (e.g. timber) or the decking is constructed with combustible materials and the balconies are directly linked by combustible material. For buildings of five or six storeys an EWS1 form should be required where: There is a significant amount of cladding on the building (for the purpose of this guidance,…

  • Data protection

    …date set. Google Analytics _gat To distinguish users and establish if they have visited the website before. One minute from time set. Google Analytics _gid To manage the rate at which page view requests are made. 24 hours from date set. Cookie Consent Banner newlon_cookie To record interaction with the cookie consent banner displayed at the top of the page….

  • Cost of living support

    …if you are on a low income or in receipt of guarantee credit element of pension credit. The scheme will reopen in October 2024. Warm Home Discount Scheme: Overview – GOV.UK (www.gov.uk) Winter fuel payment You may be able to get a Winter Fuel Payment of between £100-£300 towards winter heating bills. To check if you are eligible Winter Fuel…

  • Moving to another home

    …can contact the other resident and arrange to view each other’s properties. We have partnered with HomeSwapper so it is free for Newlon residents to use. You can join by registering at www.homeswapper.co.uk. Mutual exchange documents: Mutual exchange application form Mutual exchange leaflet Other options for moving home You can search wider via a few other schemes: Seaside & Country…

  • Building and fire safety legislation

    and in the following section we explain the steps we are taking to meet them. About the Building Safety Act 2022 The Building Safety Act sets out safety requirements for landlords of higher-risk buildings. These are classified as being: At least 18m or seven storeys high. With two or more residential units. The safety rules cover the different stages of…

  • Guidance for submitting tenders for Newlon contracts

    …on Contracts Finder www.contractsfinder.service.gov.uk Notification of contract award on Contracts Finder www.contractsfinder.service.gov.uk Above £4,733,525 Works Contracts only. Procurement to manage exercise including either an open market tender or a call-off through a through a framework agreement. Contract required. Advertising contract notice on Contracts Finder www.gov.uk/find-tender Advertising contract notice on Contracts Finder www.contractsfinder.service.gov.uk Notification of contract award on Contracts Finder www.contractsfinder.service.gov.uk…