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Newlon Housing Trust
The Service Centre will only be able to provide a limited service today (Thursday 26th September) between the hours of 3.00pm - 5.00pm. Please check out our 'contact us' page for alternative ways to get in touch.

  • My Newlon is live

    24th Sep 2020

    Our online self-service portal, My Newlon, is live. My Newlon allows you to report issues, pay rent and download statements at a time that is convenient for you. If you live on an estate or in one of our larger blocks, you’ll also be able to find information about your building, including recent estate inspections. Our aim is to constantly…

  • Business Improvement and Compliance Officer

    …interchange at Tottenham Hale. Closing date: Friday, 30th April Assessments: Between Tuesday, 11th May – Friday, 14th May (Virtual) Interviews: Monday, 24th May & Tuesday, 25th May (Virtual) No agencies please. Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. We are committed to learning and development for our staff. Download job pack Apply now…

  • Safety in your home

    …your consumer unit and electricity meter. Test regularly the residual current devices (RCDs) in your consumer units by pressing the “test” button every three months. Press and release the “test” button on the RCD/RCBO and the power should “trip”. If you are a Newlon tenant and the RCD/RCBO fails to operate correctly please report to Newlon. Leaseholders and shareholders should…

  • Find support in your borough

    …available.to Haringey residents https://www.haringey.gov.uk/community/here-help-financial-support-residents 0800 138 1111 Haringey Council Household Support Fund Financial support for households https://www.haringey.gov.uk/community/here-help-financial-support/help-money-and-debt/household-support-fund 0800 138 1111 Help with money and debt Services for Residents. https://www.haringey.gov.uk/help-money-and-debt 0800 138 1111 LB Islington Resident Support Scheme Cost of living support. https://www.islington.gov.uk/advice/resident-support-scheme 020 7527 4990 Islington Carers Hub/Age UK https://islingtoncarershub.org/the-resident-support-scheme/ 0800 085 1141 Money and debt advice Cost of living…

  • Annual reports

    …2020-21 Financial Report and Statements 2020-21 Residents’ Review 2020-21 Annual reports 2019-20 Annual Report and Accounts 2019-20 Financial Report and Statements 2019-20 Residents Review 2019-20 Annual reports 2018-19 Annual Report and Accounts 2018-19 Financial Report and Statements 2018-19 Residents’ Review 2018-19 Annual reports 2017-18 Annual Report and Accounts 2017-18 Report and Financial Statements 2017-18 Residents’ Review 2017-18 Annual reports 2016-17…

  • Guidance for submitting tenders for Newlon contracts

    …on Contracts Finder www.contractsfinder.service.gov.uk Notification of contract award on Contracts Finder www.contractsfinder.service.gov.uk Above £4,733,525 Works Contracts only. Procurement to manage exercise including either an open market tender or a call-off through a through a framework agreement. Contract required. Advertising contract notice on Contracts Finder www.gov.uk/find-tender Advertising contract notice on Contracts Finder www.contractsfinder.service.gov.uk Notification of contract award on Contracts Finder www.contractsfinder.service.gov.uk…

  • Cost of living support

    …provides useful advice on all support available. Check out Martin Lewis, the Money Saving Expert for the latest ways to cut costs www.moneysavingexpert.com Find budgeting and debt advice through Step Change. Find support with the cost of living through turn2us. Lightning Reach is an organisation who seamlessly connect people in financial hardship to the support they need, quickly and securely….

  • Tenant Satisfaction Measures

    …complaints: We’ll report on the number of complaints we receive and how quickly we respond. We also want to hear your thoughts on how well we handle complaints. Responsible neighbourhood management: We’ll share information on how we manage antisocial behaviour and keep communal areas clean and well-maintained. Your satisfaction with our contribution to your neighbourhood is important to us. There…

  • National Scrutiny Week – working with residents to improve our services

    31st Jul 2020

    …regularly check their buildings and report back to us to help ensure that standards of repairs and cleaning are upheld. We also have over 25 Mystery Shoppers who undertake three mystery shops per year. Together they run approximately 90 tests, which check our responsiveness, professionalism, and overall communication standards. We report the outcomes of these reports to staff, the Board…

  • Intermediate Rent

    …We have an ongoing partnership with the Royal Free London NHS Foundation Trust to provide short term Intermediate Rent accommodation in and around their main Hampstead campus. Applicants must be employees of the Royal Free London NHS Foundation Trust or an affiliated organisation. To find out more about accommodation at the Royal Free, including whether you qualify, please visit newlon-royalfreehospital.org.uk….