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We would like to take this opportunity to wish all our residents a very happy festive break. Please note that our Service Centre will close at 4pm on Tuesday 24th December. If you have emergency after this time, please call 020 7613 8080 and you will be given options to contact contractors who can deal with your repair.

Find support in your borough

LB Barking and Dagenham
LB Camden
LB Enfield
LB Hackney
LB Haringey
LB Islington
LB Tower Hamlets
LB Waltham Forest


LB Barking and Dagenham

Money and debt advice

Local Authority’s money advice, debt advice and hardship fund portal.
https://www.lbbd.gov.uk/money-and-debt

Debt advice

Drop in service at two local hubs offering specialist debt advice.
https://www.lbbd.gov.uk/money-and-debt/homes-and-money-hubs
020 8227 2115 / 020 8227 2927

Hardship payment schemes

Applications for Hardship Payments (HSF and IAP), Discretionary Housing Payment (DHP) and Discretionary Council Tax Relief Scheme (DCTR) are now closed. These schemes will reopen for applications in the new financial year – from April 2024.
https://www.lbbd.gov.uk/benefits-and-support/discretionary-hardship-support
020 8215 3000

Citizens Advice

Citizens Advice Bureau – Barking and Dagenham.
https://bdcab.org.uk/
0808 278 7870


LB Camden

Cost of living crisis fund

Cost of living support/Benefits and support/Save energy and keep warm.
https://www.camden.gov.uk/financial-support-for-residents1
020 7974 4444

Support from the government

Benefits and support/Benefits calculator/Housing benefit/Benefit changes that might affect you/ UniversalCredit/ Free school meals.
https://www.camden.gov.uk/benefits-support-available
020 7974 4444

Camden assistance from local welfare grants

Emergency grants in Camden.
https://www.billhelp.uk/camden-assistance-local-welfare-grants/

Cost of living crisis fund

Cost of Living Crisis Fund Payment.
https://www.camden.gov.uk/financial-support-for-residents1
020 7974 4444

Citizens Advice

Citizens Advice – Camden.
https://www.camdencabservice.org.uk
0808 278 7835

Camden WISH plus services

Warmth, income, safety and health services (WISH).
https://www.camden.gov.uk/wish-plus


LB Enfield

Enfield grants from Emergency Support Scheme

Assistance from Enfield Council.
https://www.billhelp.uk/enfield-grants-emergency-support-scheme/
020 8375 4170

Enfield Council financial advice

Benefits and money advice.
https://www.enfield.gov.uk/services/benefits-and-money-advice
020 8379 1000

Turn2Us

The Old Enfield Charitable Trust.
https://grants-search.turn2us.org.uk/grant/the-old-enfield-charitable-trust-15253

Enfield debt centre

Crisis support.
https://www.sentlondon.co.uk/enfield-debt-centre
020 8363 1324

Citizens Advice

Citizens Advice – Enfield

https://www.citizensadviceenfield.org.uk/
0808 278 7837


LB Hackney

Hackney Council Money Hub

Get help through Hackney Money Hub.
https://hackney.gov.uk/hackney-money-hub
020 8356 3111

Community grants

Partnerships for People and Place Grants Programme
https://hackney.gov.uk/community-grants
020 8356 4066


LB Haringey

Haringey, Here to Help

Information about the services available.to Haringey residents
https://www.haringey.gov.uk/community/here-help-financial-support-residents
0800 138 1111

Haringey Council Household Support Fund

Financial support for households
https://www.haringey.gov.uk/community/here-help-financial-support/help-money-and-debt/household-support-fund
0800 138 1111

Help with money and debt

Services for Residents.
https://www.haringey.gov.uk/help-money-and-debt
0800 138 1111


LB Islington

Resident Support Scheme

Cost of living support.
https://www.islington.gov.uk/advice/resident-support-scheme
020 7527 4990

Islington Carers Hub/Age UK

https://islingtoncarershub.org/the-resident-support-scheme/
0800 085 1141

Money and debt advice

Cost of living support.
https://www.islington.gov.uk/advice/money-and-debt-advice
020 7527 1900

Citizens Advice

Citizens Advice – Islington
https://islingtoncab.org/contact-us
0808 278 7836


LB Tower Hamlets

Residents’ Support Scheme

A-Z of services.
https://www.towerhamlets.gov.uk/lgnl/advice_and_benefits/Residents_Support_Scheme.aspx
020 7520 7217

Cost of living help

List of services to help with cost of living
https://www.towerhamlets.gov.uk/lgnl/advice_and_benefits/cost-of-living/Cost-of-living.aspx

Grants

A-Z of services.
https://www.towerhamlets.gov.uk/lgnl/housing/grants/grants.aspx
020 7364 5000

Tower Hamlets Crisis and Support Grants help with bills

Types of bills paid by Tower Hamlets Crisis and Support Grants.
https://www.billhelp.uk/tower-hamlets-crisis-and-support-grants-help-with-bills/
020 7364 5001

Debt and money advice

National helplines and websites.
https://www.towerhamlets.gov.uk/lgnl/advice_and_benefits/money_matters/debt_and_money_advice.aspx
0808 808 4000

Tower Hamlets/Community Advice Network

Benefits Advice.
https://thcan.org.uk/benefits-advice/
020 7987 9379

Citizens Advice

Citizens Advice – East End.
https://eastendcab.org.uk/tower-hamlets/
020 3855 4472


LB Waltham Forest

Local Welfare Assistance – Household Support Fund

(LWA)
https://www.walthamforest.gov.uk/benefits-and-money-advice/help-and-advice/local-welfare-assistance-household-support-fund-lwa
020 8496 3000

Funds and grants

Money matters.
https://www.walthamforest.gov.uk/schools-education-and-learning/special-educational-needs-and-disability-send/money-matters/funds
020 8496 3000

Grants

Community ward funding/Education trust funds.
https://www.walthamforest.gov.uk/neighbourhoods/grants
020 8496 3000