If you would like to request estate improvements these should be detailed and submitted to us by emailing customerservice@newlon.org.uk. We will normally contact you within 10 working days to let you know how we are progressing your request. Improvements are prioritised on the basis of how many people they benefit and their impact in addressing issues such as ASB and security.

If you feel there are issues with cleaning standards please contact our Service Centre or email customerservice@newlon.org.uk. We will be able to inform you when the cleaner is next attending or, if necessary, contact the cleaner to resolve the issue.

If you feel there are issues with your communal garden or its upkeep then please contact our Service Centre or email customerservice@newlon.org.uk. We will take details of the issue and report it to the right contractor to resolve.

If you spot a damaged or missing sign then please contact our Service Centre or email customerservice@newlon.org.uk, so we can arrange a replacement sign.

If another tenant has an overgrown garden then please contact our Service Centre or email customerservice@newlon.org.uk and we will come and take a look. Once we have inspected we will write to the tenant. We will follow up to check that the garden is tidy when we are next in the area.