News
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Tackling tenancy fraud – November is Key Amnesty Month
16th Oct 2024 | NewsTenancy fraud is when a resident provides false information to gain a property, sublets the property to someone else, or does not use the property as their only or main home. Examples of Tenancy Fraud include, but are not limited to: Unlawful subletting – letting out all or part of the property without Newlon’s consent. […]
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Compliance with the Housing Ombudsman’s Complaint Handling Code
26th Jun 2024 | NewsWhat is the Housing Ombudsman’s Complaint Handling Code? The Housing Ombudsman’s Complaint Handling Code sets out the statutory requirements for landlords to effectively and fairly respond to complaints. One of the main aims of the Code is to enable a positive complaints culture across the social housing sector. For residents, the Code is a guide […]
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Barnsbury Fun Day – Friday 31st May
21st May 2024 | NewsOur Barnsbury Fun Day is open to all Newlon residents.
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Early May bank holiday weekend arrangements
3rd May 2024 | NewsWe would like to take this opportunity to wish all our residents a very enjoyable early May bank holiday weekend. Our offices, including the Barnsbury Estate Office, will be closed on Monday 6th May. They will reopen on Tuesday 7th May. During this time our contractors will provide emergency repairs only. Emergencies include total electricity […]
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Resident Services Committee co-opted member vacancy
3rd May 2024 | NewsWe’re looking for a new member for the Resident Services Committee (RSC) and we want to ask all residents with transferable skills to think about applying. The RSC is part of Newlon’s governance structure, where we make the day-to-day decisions about how we look after your homes. It needs residents involved who have some experienceof […]
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Easter 2024 bank holiday arrangements
27th Mar 2024 | NewsWe would like to take this opportunity to wish all our residents a very happy Easter. Our offices, including the Barnsbury Estate Office, will be closed for the long Easter weekend. Thursday 28th March will be our last working day and we will reopen on Tuesday 2nd April. During this time our contractors will provide […]
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Service Centre staff training – Wednesday 21st February and Tuesday 5th March
20th Feb 2024 | NewsSome of our Service Centre staff will be in training on Wednesday 21st February and Tuesday 5th March and as a result of this there are likely to be delays when answering calls. As an alternative we encourage you to use the My Newlon portal to report issues and pay rent . However if you […]
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My Newlon sign up success and competition winners
2nd Feb 2024 | NewsWe are pleased that so many of our residents have signed up to use My Newlon, our online self-service portal. We currently have 3,500 residents signed up to use it. We are also pleased to announce that we have some winners from the latest My Newlon sign up competition. The first prize of £100 shopping […]
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Creating a Safer Tower Hamlets for Women and Girls
23rd Jan 2024 | NewsMonday 29 January 2024 9:30-13:00 This event is run by Public Health/Tower Hamlets for people who live, work or study in Tower Hamlets to learn more recent research about violence against women and girls in Tower Hamlets, and to help plan for a safer and more supportive future for the borough. Location: Whitechapel Town Hall, […]
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Christmas office closures December 2023/January 2024
20th Dec 2023 | NewsWe would like to take this opportunity to wish all our residents a very happy Christmas and a healthy New Year. Christmas office closures Our offices, including the Barnsbury Estate Office, will be closed for the Christmas and New Year break. Friday 22nd December will be our last working day and we will reopen on […]