Home Ownership
…have available on our dedicated sales website, newlonliving.co.uk. If you have any questions about buying a property please call our sales team on 0800 058 2544 or email them at sales@newlon.org.uk. If your enquiry is related to Right to Buy, Right to Acquire, resales, extending your lease or staircasing, then please email resident.sales@newlon.org.uk. For all other enquiries please call our…
Media enquiries
For press or media enquiries, or if you have any questions about Newlon publications, then please contact the Communications team: Joe Molloson 020 7613 8097 joe.molloson@newlon.org.uk …
Code of conduct for involved residents
…and service users. You must not allow any personal relationship with another resident or service user to conflict with your role and responsibilities. Health, safety and security: Your conduct must not endanger the health, safety or security of yourself or others and you must comply with the law and any health and safety practices that are communicated to you by…
Site Management trainee/apprenticeship opportunity available to Newlon residents who live in Enfield.
22nd Aug 2023
*Please note that this opportunity is only open to Newlon residents who live in the London Borough of Enfield* Newlon Housing Trust in partnership with Rooff construction company are pleased to announce that a Site Management trainee/apprenticeship role has become available. Please read the information below. If you have any further questions or you are interested in this opportunity, please…
Homeowners
If you are a homeowner this section provides links to a range of useful information, including your responsibilities, how to sell your home, rules about subletting and more. Just use the relevant links. Defects – a guide to the defects rectification period. Do it online – a list of the services you can do online, 24/7. Frequently asked questions –…
New consumer standards for social housing – the Regulator of Social Housing wants to hear your views if you are a resident or shared owner – deadline 17th October
4th Sep 2023
…is a link to their consultation papers including an easy read version. You have until 17th October to give your views to the RSH. The new rules will come in from April 2024. Please email your questions, comments and thoughts to: consultation@rsh.gov.uk Or send them in writing to: Consultation on the consumer standards Regulator of Social Housing Referrals and Regulatory…
Service charges
Service charges are payments by a resident towards the cost of services such as cleaning of communal areas, street lighting on estates, gardening and safety checks. When you receive a service charge statement it will be broken down to individual items. Below you can find a glossary of terms to explain these, as well as frequently asked questions about service…
Residents’ Forum
Forum members are reported to by Newlon staff regarding our services, standards and policies, and undertake scrutiny activity. They represent all our residents and meet four times a year, along with relevant Newlon staff, as part of our formal governance structure. We publish what happens at the Residents’ Forum meetings in our residents’ newsletter. If you have any questions about…
My Newlon online portal
…the team will assist in recovering it for you. Other ways to contact us online include: Explore our online database of common questions and answers. Pay your rent by text or through our allpay app. Try live chat: Select the chat icon on this screen and type your details to connect immediately to one of our Service Centre Advisors. If…
Newlon shortlisted at British LGBT Awards
23rd Mar 2016
…have been leading the way in affordable housing, which have included advertising campaigns targeted at gay people. In an effort to promote their developments as being inclusive of all, they have run campaigns in LGBT press.” We are up against strong competition from such companies as Absolut Vodka, MTV, Sainsbury’s and Match.com, so are pleased to have made the shortlist….