Resident Board Member (26 days a year)

…a company. Duties include contributing to Board meetings and committees, working with senior staff, attending functions and supporting and promoting the work of Newlon Housing Trust and the Newlon Group. Closing date for applications 23:59 on Monday 2nd June 2025. To apply, please complete the application form within the job pack and follow the instructions provided.   Download job pack…

Resident Sales Officer

…apply, please visit our website: www.newlon.org.uk/vacancies Job Pack – Download Apply now Closing date: Monday 25th April at Midnight Assessments will be held on: Tuesday 3rd May to Sunday 8th May (Virtual) Interviews will be held on: Wednesday 18th May (face to face) Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. No agencies please….

Accessibility

…you may wish to download and use a free screen reader such as NVDA. This software will read the text on the screen to you, with a choice of languages. Alternative formats If you experience any difficulties with our website, need assistance in another language or want information in an alternative format, such as Braille, then please call 020 7613…

Ending your tenancy

If you are a Newlon tenant and would like to end your tenancy with us then you will need to provide us with at least four weeks notice. In order to do so you should complete and send a Notice to Quit (NTQ) form, which you can download at the bottom of this page. You will need to send it…

Consultations

…we consulted residents about the cleaning service we provide and received 185 responses from them. 12 of those residents joined us at three workshops to talk about their ideas to improve the service. We looked at this feedback and used it to shape the current cleaning contract. You can look at our report about the survey and the workshops below….

Homeowners’ responsibilities

…your property without our written consent To report any repairs needed to communal areas Not to keep a dog, cat or other animal in your home without our written consent Use the premises only as a private residence Not to cause nuisance or annoyance to neighbours To repay a discount, where applicable, when selling your property Give up premises at…

Mystery shopping

…improve our services. Good communication skills are essential, and you will need to report back fully by filling in a survey during or shortly after each exercise. It is important to be professional and impartial when evaluating our service. Each exercise you undertake will last roughly one hour and you will receive £50 worth of gift vouchers for each one…

Whistleblowing

Newlon is committed to the highest standards of probity and legality. As a result we have a whistleblowing policy to enable suppliers and other partners to raise issues of concern in an appropriate manner. You should make a report to us where you reasonably believe any one or more of the following matters has, may have or will take place:…

Our SME success

23rd Jun 2015

We are pleased to have demonstrated our commitment to supporting small and medium enterprises (SMEs) Newlon’s analysis of our spend with construction-related companies during 2013-14 showed that 28% of our direct spend is with companies that are SMEs. Much of our indirect construction spend is also likely to be with SMEs, since the government’s analysis of big construction projects shows…

Publications

…Exchange Board: This lists details of properties that people are willing to swap with someone else. Annual reports: This page contains all of our annual reports, including the Residents’ Review, Financial Statements and Report and Accounts. Sustainable Finance Framework: This page contains our Sustainable Finance Framework. Other formats If you require these publications in a different format such as Braille…