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  • Business Analyst

    …Closing date: 23:59 on Monday 6 May 2024 Online assessments will be held between Thursday 9 and Monday 13 May 2024 Interviews will be held in person at our offices in Hale Village on Wednesday 22 May 2024 No agencies please. Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. Download job pack Apply  …

  • Consultations

    …we consulted residents about the cleaning service we provide and received 185 responses from them. 12 of those residents joined us at three workshops to talk about their ideas to improve the service. We looked at this feedback and used it to shape the current cleaning contract. You can look at our report about the survey and the workshops below….

  • Homeowners’ responsibilities

    …your property without our written consent To report any repairs needed to communal areas Not to keep a dog, cat or other animal in your home without our written consent Use the premises only as a private residence Not to cause nuisance or annoyance to neighbours To repay a discount, where applicable, when selling your property Give up premises at…

  • Mystery shopping

    …improve our services. Good communication skills are essential, and you will need to report back fully by filling in a survey during or shortly after each exercise. It is important to be professional and impartial when evaluating our service. Each exercise you undertake will last roughly one hour and you will receive £50 worth of gift vouchers for each one…

  • Whistleblowing

    Newlon is committed to the highest standards of probity and legality. As a result we have a whistleblowing policy to enable suppliers and other partners to raise issues of concern in an appropriate manner. You should make a report to us where you reasonably believe any one or more of the following matters has, may have or will take place:…

  • Our SME success

    23rd Jun 2015

    We are pleased to have demonstrated our commitment to supporting small and medium enterprises (SMEs) Newlon’s analysis of our spend with construction-related companies during 2013-14 showed that 28% of our direct spend is with companies that are SMEs. Much of our indirect construction spend is also likely to be with SMEs, since the government’s analysis of big construction projects shows…

  • Publications

    …Exchange Board: This lists details of properties that people are willing to swap with someone else. Annual reports: This page contains all of our annual reports, including the Residents’ Review, Financial Statements and Report and Accounts. Sustainable Finance Framework: This page contains our Sustainable Finance Framework. Other formats If you require these publications in a different format such as Braille…

  • Barnsbury Estate

    Barnsbury Estate office Opening hours: 9am-5pm Tel: 020 7833 2525 Email: barnsbury@newlon.org.uk Emergency out-of-hours contact number (after 5pm, Monday-Friday and weekends): 020 7613 8080 Phelps Lodge Residents at Phelps Lodge should contact us on 020 7525 8080 in relation to all repairs and services, as it is not considered part of the Barnsbury Estate. If you wish to report anti-social…

  • Working for Newlon

    …effectively and in comfort. Newlon is an innovative place to work and there is a great sense of commitment to delivering results for our residents. Life is busy and demanding but the atmosphere is friendly and supportive with opportunities for social activities such as our annual entry into the Crisis Square Mile run and our staff Christmas party. Our commitment…

  • Pets

    …permission to keep companion cats or dogs, as long as evidence as to why they are needed is provided. Supporting evidence will need to demonstrate why residents require such a companion and how this will positively impact on their health (e.g. their mental health). If a companion pet is permitted, residents will also be required to complete the Pet Agreement….