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The Service Centre will only be able to provide a limited service today (Thursday 26th September) between the hours of 3.00pm - 5.00pm. Please check out our 'contact us' page for alternative ways to get in touch.
  • Hate crime

    …prevent these incidents from happening to someone else. What will Newlon do if I report a hate crime to them? We will: Treat all reports of hate crime/incidents seriously, emphatically and in confidence. Treat all reports of hate crime/incidents as high risk, and aim to contact the victim within one working day. Carry out thorough investigations of all reports of…

  • Data protection

    …request or complaint We may use the information to improve our products and services Security We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Cookie policy Cookies are text files containing…

  • 30% discount for Johnstone’s decorating products for Newlon residents

    17th Nov 2022

    …styles, patterns and textures from a wide range of wallpaper collections. Decorating brushes, tools and accessories. Find your local Johnstone’s Decorating Centre Go to www.johnstonestrade.com, click on the Store Locator to find your nearest Johnstone’s Decorating Centre or download the Johnstone’s Decorating Centre Locator app. Terms and Conditions Terms and conditions: 30% discount available off shelf edge price on purchases…

  • Community facilities

    …by empowering residents and giving them the confidence they need to bring change to their lives. They are also available for hire at competitive prices. Barnsbury Community Centre Barnsbury Community Centre is a modern light-filled community resource comprising a large hall, a seminar room, toilets and baby changing facilities, a kitchen, a reception area, as well as a large communal…

  • Anti-social behaviour

    …of crime which should be reported to police. When would I use the Community Trigger? The Community Trigger should only be used if no action has been taken as a result of repeat reporting of ASB to Newlon. You can find more detailed information about the Community Trigger process, including when to use one, on your Local Authority website. Applying…

  • Regulation and governance

    …undertakes a self-assessment of compliance with the RSH’s Regulatory Standards annually and confirms the Association is compliant with the standards. We regularly publish performance information in the our performance section of this website. You can also find our latest Annual Report, Residents’ Review (our annual performance report to our residents) and our Report and Financial Statements in the publications section….

  • Repairs and maintenance

    report a non-urgent maintenance/repair For non-urgent maintenance/repairs queries please email: repairs@newlon.org.uk. Email responses are made within 2 to 10 working days. You can also report repairs using our My Newlon portal. This will enable you to report repairs 24/7 and track the progress of any issues you have reported. Live chat: Select the chat icon on this screen and type…

  • Come to Hale Village for Open House London – 16th Sept

    12th Sep 2017

    …Workers and those on local authority waiting lists. It also contains a large amount of student accommodation and a variety of commercial units and other facilities, including a dialysis centre. The development is also home to Newlon’s HQ. You can book your free tour of Hale Village – and find out more about Open House London – by visiting https://openhouselondon.open-city.org.uk/listings/5427…

  • Everyday tips

    …their home healthy and reduce the risk of damp and mould. Reduce moisture in your home where possible Open your windows Keep your home well ventilated. Mould likes damp and warm places, so open your windows regularly (ideally for 10-15 minutes everyday) to let out moist air and let fresh dry air in. This will allow dry air from outside…

  • Shared Ownership

    …can also call us on 020 7613 7480 or email sales@newlon.org.uk. What are resales? Some of our Shared Ownership homes are resold by their current owners. You can download our guide to buying these resale properties below. Case studies You can find out what it is like to be a Shared Owner by looking at the following case studies. http://www.youtube.com/watch?v=wipI1yJvpQI…