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The Service Centre will only be able to provide a limited service today (Thursday 26th September) between the hours of 3.00pm - 5.00pm. Please check out our 'contact us' page for alternative ways to get in touch.
  • Information for leaseholders

    …reflect this position. As any lender is extremely unlikely to lend for a building with a non-compliant EWS1 our view is that there is no basis for obtaining one where remedial works are required. We will always apply for a EWS1 or a new EWS1 once any remedial works are completed and appropriate building control approvals have been received. Which…

  • Paying your rent

    …opt to pay direct from mobile devices with the allpay app, which is free to download from a variety of app stores. Once you have downloaded the app onto your device you can sign up by entering your email address, your rent payment card number and your bank card details for payment. Android phone users can download the allpay app…

  • New consumer standards for social housing – the Regulator of Social Housing wants to hear your views if you are a resident or shared owner – deadline 17th October

    4th Sep 2023

    …is a link to their consultation papers including an easy read version. You have until 17th October to give your views to the RSH. The new rules will come in from April 2024. Please email your questions, comments and thoughts to: consultation@rsh.gov.uk Or send them in writing to: Consultation on the consumer standards Regulator of Social Housing Referrals and Regulatory…

  • Domestic abuse

    …to domestic abuse We will respond to all reports of domestic abuse within 48 hours, in a sensitive manner and in line with our confidentiality policy. We shall only undertake enquiries or share information with other agencies with the explicit consent of the person in question. In addition, we will keep them informed about the progress of the case, including…

  • Bin collection missed? Contact your council

    10th Jul 2020

    If your refuse has not been taken when it should have been, please report it directly to your local council so they can investigate. To find out the contact details of your local council, go to www.gov.uk/find-local-council and enter your postcode….

  • Dealing with damp and mould

    We want our residents to live safely and securely in high quality, healthy homes and we take all reports of damp and mould very seriously. If you spot signs of damp or mould in your home please report it to us immediately, even if the problem only seems to be small. How to report damp and mould in your home…

  • Building and fire safety legislation

    …in place for each higher-risk residential building. They will register all existing high risk buildings with the Building Safety Regulator and will prepare a safety case report which shows that they have assessed all building safety risks and taken all reasonable steps to control them. Following on from the safety case report, they will apply for a building assessment certificate….

  • Free self-defence & personal safety courses for women & girls living in N17 taking place in Tottenham Hale during October – November ’22

    29th Sep 2022

    …London N17 9PP. Please contact Sev at the below email address if you are interested and you will be sent a registration form to complete info@sevnecatitraining.com Please note that there are only 10 free spaces available (terms and conditions apply) and there is no creche available. Click on the following link to see the accompanying poster Personal safety course poster…

  • Free self-defence & personal safety courses for women & girls taking place in Tottenham Hale during January – February ’23

    22nd Nov 2022

    …London N17 9PP. Please contact Sev at the below email address if you are interested and you will be sent a registration form to complete info@sevnecatitraining.com Please note that there are only 10 free spaces available (terms and conditions apply) and there is no creche available. Click on the following link to see the accompanying poster Personal Safety Course Poster…

  • Free personal safety and self-defence course for women and girls aged 13 and over based at Tottenham Community Sports Centre

    27th Nov 2023

    Community Sports Centre, 701-703 High Road, Tottenham, London N17 8AD Please contact Sev at the below email address if you are interested and you will be sent a registration form to complete info@sevnecatitraining.com. Please quote REF: HARSELFDEFENCE (on your e-mail). Please note that there are only 10 free spaces available (terms and conditions apply) and there is no creche available….