Tenant Satisfaction Measures Survey
7th Sep 2023
What survey? Newlon Housing Trust have commissioned Acuity, a market research company who specialise in the social housing sector, to carry out a series of telephone surveys with our residents. The survey is a general satisfaction survey (perception survey) asking residents what they think about their home and the services provided by Newlon Housing Trust. The questions are based on…
Groundbreaking developments
…gardens, new balconies and new security systems, was carried out in partnership with Lovell and MDA. The Barnsbury Estate is an example of how transfers can work with strong partnership and resident involvement. Barnsbury Community Centre In November 2009 work was completed on the new community centre on the estate for the residents and wider local community to enjoy. The…
Building Safety Manager
…is 23:59 on Monday 13 March 2023 Online assessments will be held between Friday 17 and Sunday 19 March 2023 Interviews will be held in-person at our offices in Hale Village on Monday 27 March 2023 No agencies please. Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. Download job pack Apply …
Rent increases
…CPI + 1%. Royal Free residents Royal Free residents are subject to rent increases every year in April. This increase is stipulated in the contract we have with the NHS trust. More information If you would like us to explain further about our rent increase policy, or have any other general questions about your rent, please contact us at income@newlon.org.uk….
Insurance for homeowners
Buildings insurance Your freeholder is responsible for insuring the structure of the building and common parts only. As a leaseholder or Shared Owner your buildings insurance is paid for through your service charge. The policy covers your main residence, outbuildings, forecourts, fixtures and fittings, garages, walls, piping, wires and any public mains that you are responsible for. If you have…
Insurance
…for the contents of your home including your personal possessions, furniture or other household items. We therefore recommend that you take out a home contents insurance policy to cover you against risks such as theft, fire, vandalism and burst pipes. How do I get home contents insurance? You can search for a good deal for home contents insurance by looking…
Online services – a quick alternative to calling
21st Jul 2020
You can access many of our services online – a quick and easy alternative to calling. Find answers to common questions through our simple online database of common questions and answers. Report a repair online 24/7. Pay your rent by text and through our allpay app. Once you’re registered it’s just a tap away. Use live chat: Select the chat…
Newlon appoints Wates Living Space as new repairs contractor
3rd Aug 2015
…years. We have already been working closely together to prepare for the contract to go live. It is hoped to extend the partnership so that Wates can take on cyclical and major works commitments further into the contract. Wates is also actively supporting our programme to help residents into employment through a range of apprenticeships and community initiatives. Mark Newstead,…
Protect your home from the cold
12th Feb 2021
Prolonged periods of freezing temperatures and the thaws which follow mean an increased chance of burst pipes. Thames Water have produced tips for how to help prepare your home for cold weather, which you may find helpful. You can can find them on the Thames Water website. Always remember to contact our Service Centre first to inform us if you…
Wick Award Community Research Training Programme
25th Aug 2015
…benefit the community develops analytical skills to present the information Wick Award is offering a free three month course running from September 2015 The course will build skills and confidence of participants to do community research on local estates. You will have one-to one support to work at your own pace, learn and practice new skills including: Communication skills Research…