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Newlon Housing Trust
The Service Centre will only be able to provide a limited service today (Thursday 26th September) between the hours of 3.00pm - 5.00pm. Please check out our 'contact us' page for alternative ways to get in touch.

  • 30% discount for Johnstone’s decorating products for Newlon residents

    17th Nov 2022

    …styles, patterns and textures from a wide range of wallpaper collections. Decorating brushes, tools and accessories. Find your local Johnstone’s Decorating Centre Go to www.johnstonestrade.com, click on the Store Locator to find your nearest Johnstone’s Decorating Centre or download the Johnstone’s Decorating Centre Locator app. Terms and Conditions Terms and conditions: 30% discount available off shelf edge price on purchases…

  • Building safety requirements

    …fire safety engineers and the London Fire Brigade interim safety measures have been required to ensure buildings remain safe to live in until remedial works are completed. These measures can include fire warden patrols, installation of thermal imaging cameras, and sometimes changes to the fire strategy for a building. For example the evacuation strategy in the event of a fire…

  • Defects

    Defects are faults or problems that are the result of inadequate workmanship or poor quality materials. A defects rectification period is a set period of time after new homes are built during which the build contractor will return to remedy defects. The leaflet below explains this in more detail….

  • What is damp and mould?

    Damp Damp is the presence of unwanted moisture or water in the property. It can occur for various reasons, such as leaking roofs, faulty plumbing, rising damp from the ground, or condensation. Dampness can lead to a range of problems, including the deterioration of building materials, the growth of mould, and potential health issues for the occupants. There are several…

  • Everyday tips

    …control by expelling humid air from spaces prone to moisture build up. In bathrooms, showers and baths release steam, and in kitchens, cooking activities generate moisture. If left uncontrolled, this moisture can lead to mould growth, deteriorate building materials, and compromise indoor air quality. Temperature regulation Extractor fans contribute to temperature regulation by expelling warm air from enclosed spaces. This…

  • Come to the free Hale Village Summer Festival on 13th July

    8th Jul 2019

    …it. The Festival takes place from 1pm until 5pm. There will be music, a bouncy castle, food, activities, face painting and more. If you are a Hale Village resident, or live in the local area, then come down on the day – it’s free and no tickets are needed. To find out more call 020 7033 4605 or email community.services@newlon.org.uk….

  • Free beginners computer classes for Newlon residents

    30th Sep 2015

    Do you know someone who would benefit from learning basic computer skills, to enable them to send emails, pay household bills or shop online? Or would you like to get more confident in your skills? We can help with a free beginners computer course: Learn the basics for operating a computer – including the mouse, keyboard and navigating a desktop…

  • Social rent

    …direct applications. By another housing association – We are a member of HomeSwapper, which helps residents to transfer between housing associations if they want to move to a different area. You can join by registering at www.homeswapper.co.uk. If you have any more questions about our social rented accommodation please contact the Service Centre on 020 7613 8080 or email customerservice@newlon.org.uk….

  • Support for residents

    …offer advice to residents who are facing financial hardship and we can refer them to external services. Community facilities – we provide local halls and spaces for residents to take part in health and wellbeing programmes and other community activities. The two main spaces are the Barnsbury Community Centre in Islington and Lascar Wharf in Tower Hamlets. There are free…

  • An information session for Tower Hamlets housing association residents, Shared Owners and leaseholders run by the Housing Ombudsman.

    4th Oct 2023

    …housing landlord has dealt with your complaint, or where your social housing landlord has not followed their complaints procedure. Light refreshments will be provided for in-person attendees. You can attend this event for free in-person or online but you must be registered to attend. To register for this event please follow the link to the ‘Ask the Housing Ombudsman’ event….