Homeowners

If you are a homeowner this section provides links to a range of useful information, including your responsibilities, how to sell your home, rules about subletting and more. Just use the relevant links.

Defects – a guide to the defects rectification period.

Do it online – a list of the services you can do online, 24/7.

Frequently asked questions – a handy section covering the most common queries for our homeowners.

Homeowners’ responsibilities – learn about what you are responsible for as a homeowner.

Insurance for homeowners – advice about buildings and contents insurance.

Lease extensions – find out how to extend your lease.

Making home improvements – what to do before making any alterations to your home.

Our charges – an outline of the what you will need to pay for services such as remortgaging.

Safety – our approach to fire and building safety and how we keep residents safe in their homes

Selling your home – a guide to selling a Shared Ownership property.

Service charges – the costs you may need to pay for estate services, such as communal cleaning.

Staircasing – how to buy more shares in a Shared Ownership home.

Subletting and lodgers – rules for subletting your property or getting a lodger.