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Newlon Housing Trust
We would like to take this opportunity to wish all our residents a very happy festive break. Please note that our Service Centre will close at 4pm on Tuesday 24th December. If you have emergency after this time, please call 020 7613 8080 and you will be given options to contact contractors who can deal with your repair.

Transfers

Residents with an assured or secure tenancy occasionally move from one Newlon property to another via a transfer.

However, due to the high demand for transfers and the very low numbers of properties available for people to transfer to, we can only consider transfers in the following exceptional circumstances:

  • Medical Transfer – where we need to help someone move urgently due to health reasons
  • Decants – when we have to move people due to the poor condition of their property

Newlon’s definition of medical need is where an applicant or a member of their household’s current housing conditions are having a major adverse effect on their health and this will be substantially improved by moving to alternative accommodation. We use independent medical advisors to assess this.

You will also need to meet some other criteria, including having a clear rent account.

As a result of such high demand we advise residents to explore more realistic options if they wish to move to another social housing home. We recommend mutual exchange as the best route, which you can read about in the ‘moving to another home‘ section of the website.

How can I apply?

If you would like to apply for a transfer then please download and complete the application form below and email it to customerservice@newlon.org.uk. You should receive a response from us within ten working days.