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We would like to take this opportunity to wish all our residents a very happy festive break. Please note that our Service Centre will close at 4pm on Tuesday 24th December. If you have emergency after this time, please call 020 7613 8080 and you will be given options to contact contractors who can deal with your repair.

Rent increases

Each year we increase the rents on our homes on the basis of a specific formula. This varies depending on the type of property you live in and where you live.

We understand that rent increases can impact on peoples’ lives. You will find more information about the reasons for the 2024/2025 rent increase on the Rent increase April 2024 page.

Shared Owners

Each month the government announces the Retail Price Index (RPI) — also known as the headline rate of inflation — which shows the percentage change in the price of goods and services over the past 12 months. The government takes a ‘shopping basket’ of around 700 goods and services on which people typically spend money. This includes food, furniture, transport and housing costs. From this comes an average price, which is called the RPI. That price is compared to the price of the same goods a year earlier to show the annual rise in RPI.

We use the RPI as part of a formula to calculate rent increase levels for our Shared Ownership homes, which happen each April.

Leases have slightly different formulas in them depending on where you live. This is mainly because of formulas our regulator has given us to use.

If you want to see the formula applied in calculating the increase for your property you can look at our rent increase table below.

Rent increase table

Intermediate Rent

For Intermediate Rent properties the Consumer Price Index (CPI) is used, rather than RPI, to calculate rent increase levels. CPI is similar to RPI in that it is a measure of inflation, announced each month. However, it includes slightly different items and is calculated in a different way.

The formula we use for rent increases on our Intermediate Rent homes is September CPI + 1%. This rent increase happens every April.

Social rented properties

Social rented properties increase annually in October by September CPI + 1%.

Royal Free residents

Royal Free residents are subject to rent increases every year in April. This increase is stipulated in the contract we have with the NHS trust.

More information

If you would like us to explain further about our rent increase policy, or have any other general questions about your rent, please contact us at income@newlon.org.uk.